Introducing MERA Schedule and Save
Set up a recurring order and select between an order frequency of 2, 4 or 6 weeks and you will not have to worry about forgetting to order again and giving your more time to spend with your furrkid!
Plus, you will receive a discount on your orders by setting up a recurring order.
Orders are also completely flexible – orders can be paused, changed or cancelled at any time through your customer profile, which you can see here.
Payments are taken care of through PayFast, safe and secure. PayFast is a PCI DSS Level 1 Service Provider, which is the highest and most stringent safety measure in the industry, so you can be assured of peace of mind.
How it Works
It really is as easy as that!
Remember, it is also completely flexible so you can control your orders at any time, change product, change order frequency, pause and cancel.
If you have any questions please feel free to drop us a mail on email@example.com and we will be happy to assist.
Frequently Asked Questions
Are my card details safe?
Yes, absolutely! Payment are done through PayFast and our site is secured through https. PayFast is a PCI DSS Level 1 Service Provider so you can be assured of peace of mind.
Can I pay via EFT?
If you would like to set up a recurring order but do not want to pay with a credit or debit card, please get in touch with us at firstname.lastname@example.org and we will set up an automated recurring order for you. You will receive an invoice emailed to you at your requested frequency and upon receiving payment your order will be dispatched.
When will I receive my delivery?
Orders in and around Cape Town are usually delivered within 24 hours and the rest of South Africa is between 3 and 5 working days. Outlying areas may take an additional working day. You will receive a tracking number with confirmation of your orders so you can also track your delivery.
Can I cancel?
Yes, at any time. No cancellation fees.
Is this a membership with fees and signup costs?
Nope! Schedule and Save is simply a way to make your life more convenient while offering you savings on your food. No hidden costs or fees.
What happens when a transaction declines?
If your card declines, for whatever reason, we will be in touch to assist you with your order.